Privacy Policy
This Privacy Policy applies to https://tdw-wood.com/ and outlines how TDW GmbH, Wielenbachstraße 10, 86956 Schongau, processes personal data.
TDW GmbH is committed to complying with applicable data protection laws and handles all personal data in accordance with legal requirements. TDW GmbH is responsible for the collection, storage, and processing of personal data obtained when you visit our website or use our services.
This policy explains what personal data we collect, how we use it, and what rights you have regarding your data.
If you have any questions about how we process your personal data, please contact us using the details provided at the end of this document.
1. Collection of Personal Data
We collect personal data when you visit our website, communicate with us, or use our services.
What Data Do We Collect? Contact details: Name, email address, phone number, mailing address, preferred language Preferences and interests Purchase and transaction history Usage data: Information about your interaction with our website When Do We Collect Data? When you visit our website When you contact us via phone or email When you subscribe to our newsletter As part of business relationships or purchases Purpose of Data Collection We process personal data for legitimate purposes, including: Contract fulfillment: Processing inquiries, orders, and services Customer support: Managing customer relationships Marketing & communication: Sending newsletters or promotional material (only with your consent) Analysis & improvement: Statistical evaluations to optimize our services
2. Processing of Personal Data We process personal data only to the extent necessary. The primary basis for processing your data is to fulfill contractual obligations or your explicit consent (e.g., subscribing to our newsletter). In some cases, we process data based on our legitimate interest, such as improving our services or analyzing user behavior.
We will only use your data for marketing purposes if you have given prior consent unless applicable laws allow us to contact you without explicit approval.
3. Updating and Deleting Data We strive to keep all stored data accurate and up to date. Please notify us of any changes so we can update your information accordingly. We store personal data only for as long as necessary for the respective processing purpose. In some cases, we are legally required to retain data for an extended period (e.g., for tax compliance). You can withdraw your consent to data processing at any time. If no legal retention requirements apply, we will delete your data upon request. To update or delete your data, please contact us using the details provided at the end of this policy or use the unsubscribe link in our emails.
4. Sharing of Personal Data We only share personal data under the following circumstances: Technical service providers: Our website is hosted by external providers who process data solely on our behalf and in accordance with our instructions. Business partners: In specific cases, we share data with partners, such as delivery companies, to facilitate shipping. Legal obligations: In rare cases, we may be required to disclose data to authorities or courts. We ensure that all external service providers comply with our data protection policies and process personal data securely.
5. Data Security We implement strict technical and organizational measures to protect your personal data from unauthorized access, loss, or tampering. Our internal security policies and IT infrastructure ensure a high level of data protection.
6. Your Rights You have the following rights regarding your personal data:
Right of access: Obtain information about what personal data we store about you Right to correction or deletion: Request correction of incorrect data or deletion of outdated information Right to restriction of processing: Limit data processing under certain conditions Right to object: Object to data processing, especially for marketing purposes Right to data portability: Request a copy of your data in a commonly used machine-readable format To exercise your rights, please contact us using the contact details provided below.
7. Changes to the Privacy Policy TDW GmbH reserves the right to update this Privacy Policy at any time. Changes will be published on our website.
8. Complaints If you have concerns about how we process your personal data, you can contact us at any time. Additionally, you have the right to file a complaint with the relevant data protection authority:
Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 27
91522 Ansbach
Germany
📞 +49 981 180093-0
📧 poststelle@lda.bayern.de 9. Contact Information TDW GmbH
📍 Wielenbachstraße 10, 86956 Schongau, Germany
📧 info@tdw-wood.com